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Shifts

A shift covers the time a cashier works the register, from the cash in the drawer at the start to the cash at the end. Ambrosia uses shifts to tell you how much cash should be in the drawer when you close.

Open a Shift​

You need an open shift to sell. When you go to Sale and no shift is open, Ambrosia shows Open Shift Required:

  1. Enter the Starting amount in cash register: the cash in the drawer, or 0.
  2. Click Open Shift.

The shift stays open until someone closes it. Opening one requires the Open shifts permission (see Users and Roles).

Check the Active Shift​

While a shift is open, an Active shift button appears in the bottom-right corner of the screen. Click it to see when the shift was opened, the Total sales, the Total tickets and the Opening cash.

Close a Shift​

  1. Click Active shift and then Close shift.
  2. In Confirm Shift Close, enter the Final amount in cash register: the cash you count in the drawer.
  3. Review the summary:
    • Opening cash, Total sales, Total tips, Cash sales and Cash refunds.
    • Expected total: the opening cash plus cash sales, minus cash refunds.
    • Difference: the final amount minus the expected total. Green means it matches, orange means there's more cash than expected and red means there's less.
  4. Click Close Shift.

Z Report​

The close window also shows the Z Report: the shift period, the totals and the breakdown By payment method. If you set up a customer receipt printer, click Print Z Report to print it before closing the shift.

Review Past Shifts​

Go to Reports and open the Shifts tab. For the selected period you see each shift with its user, Opened and Closed times, Initial Amount, Final Amount and Difference, plus the totals and a Difference by Day chart.

  • Click Details to see a single shift.
  • Click Export CSV to download the list.